Ticket Support

Tickets for all our Fake Festival events are non-refundable and non-transferable. However, if you can't go to the festival, you can list your tickets for sale on Tixel, our official resale partner. See 'Can I sell my tickets?' for further info.

Refunds are only considered if the event is cancelled in full, prior to the event starting.

Tickets may only be resold through our ticketing resale partner, Tixel. Tickets should not be resold or attempted to be resold outside of Tixel and doing so is grounds for ticket cancellation without refund or compensation. You should not use any other ticketing resellers or social media, as these tickets may not be valid.

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Please contact us via the form on this page if you need your ticket email resending.

If you buy 25+ Adult tickets in a single booking, we will match every ticket with a FREE Drink Token worth £5.00 each! Simply order the tickets through the website and then contact us through this page. The tokens will be given to a nominated person at the event.

For business bookings, staff schemes and offers, please contact us for further information. It’s a great way to treat your team and give them something to look forward to. VAT and invoices supported.